Rejection goods

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  • Name, phone number, invoice number or order number.
  • Card account number in Privatbank for refund.
  • High-quality photo of the marriage and a detailed description.

Return for other reasons

To return the goods, which did not suit the Buyer for some other reason (color, style, etc.) transport costs are paid by the Buyer and are not reimbursed (this condition does not violate any rights provided by law).

According to the current law “On consumer protection” товари, purchased at a discount during the promotions, non-refundable. But we can meet you – ти можеш обміняти товар на аналогічний або на інший на цю суму. Shipping costs are paid by the buyer.

Our conditions

Making an order , You automatically agree to the terms of the online store:

  • Postal services for the return of defective goods are paid by the Seller.
  • Return of goods that did not suit the Buyer, paid by the Buyer.
  • Return of goods is possible within 14 days from the date of purchase, in new and undamaged condition; otherwise we can accept the goods, without reimbursing its cost.
  • Refunds are made within 10 working days from the moment of sending the return by the Buyer.